This is a non-refundable deposit of £25GBP on a custom order. It reserves you a spot in my custom order queue and covers the material outlay costs and time spent discussing your piece. The remaining balance will be due once your order is complete.

Once I receive your deposit I'll put you in my calendar and let you know when I expect to finish your order. Ideally I aim to have orders finished in 4-6 weeks. I'll send you photos before I list the finished piece as a 'reserved' listing in the shop for you to buy when you're ready

Custom Orders - Further Information

If you would like me to make a particular breed of dog (or animal), which is not available in the shop, you can request a custom order and I will make it for you.

Do CONTACT ME FIRST for a quote, or if there is something really specific you want, so I can confirm the final cost before you place your order.

This is not a pet portrait service as such because I will make a pattern that represents the breed in a truthful way, but it will be my creative interpretation that works technically in toy form. Often the crucial thing is finding a fur fabric that is just right for the job. These are specialist mohair fabrics from Steiff Schulte, Germany. Occasionally there can be a wait for a particular cloth to be woven. I can sometimes add personal colourings or markings. Some examples of things I can personalise are colours or placings of spots, white patches, tail or no tail on docked breeds, or even numbers of legs, ears and eyes!

This non-refundable down-payment covers my materials cost (mohair can cost up to £150 a metre!) and time spent discussing your order. Once I receive your deposit I'll put you in my calendar and let you know when I expect to finish your piece. Custom orders generally take 4-6 weeks. I'll send you photos before I list the finished piece as a reserved listing in the shop for you to buy when you're ready.